Your story. Your pace. Your growth.
Welcome to Claire Whitlam Counselling Services
About me
I started my path in counselling with a real passion and desire to understand other people and offer my support with life’s varied experiences. Over time, I came to see how important it is for everyone to have a safe, accepting space to explore their thoughts and feelings without criticism. This belief inspired me to train as a counsellor and remains at the heart of my work today.
I currently work for Cruse Bereavement as a volunteer and at S.A.I.L. (sexual abuse and incest) in-person in the Chesterfield branch, supporting sexual abuse survivors. I am always inspired by the work I do and find in deeply satisfying and challenging.
Training & qualifications
• BA (Hons) Social Sciences (Psychology)
• Diploma in Therapeutic Counselling (Level 4) MBACP, PG Dip).
• Certificate in Counselling Skills (Level 3)
• Ongoing professional development CPD yearly
• Certificate in Telephone and online counselling course
• Cruse Bereavement Support Foundation Course
• Safeguarding adults level 2 and 3
• Open University Trauma-informed counselling course
• Open University Understanding anxiety and depression course
• The Oliver McGowan Mandatory Training for Learning Disabilities
• Pre-trial therapy training for rape and sexual abuse victims
• Defining Gender, Sex and Relationship Course GSRD (Pink therapy), LGBTQAI+ ally
• Enhanced certificate of disclosure and barring
My approach
I draw on person-centred practice to support my clients. This happens by helping clients to develop their own self-awareness and improving their autonomy within the counselling process. The skills I use during my counselling sessions include deep listening, empathy, acceptance, and a genuine connection with all my clients.
I also trust my client's ability to make sense of their own experiences and discover their own answers through self-reflection and support. I understand the importance of the client counsellor relationship and always take great care to respect and protect it.
An accepting space
I aim to create a gentle, warm, and accepting space where you can explore your thoughts and feelings at your own pace. Counselling is about feeling safe, being able to talk honestly, and knowing you’ll be heard without judgment.
When that trust is there, we can work collaboratively to explore your feelings and figure things out. Together, we can focus on what matters most to you, guiding you gently towards clarity, understanding, and personal growth.
How I work
As a person-centred counsellor I adapt my approach to suit the individual needs of each client. This flexible way of working allows my clients the freedom to express what they want to share in their sessions without feeling any pressure.
Whatever you are experiencing in life through the process of counselling, you can begin to understand yourself better.
I work alongside people who may have formal mental health diagnoses, however I keep my focus on the individual rather than a label.
With this in mind I will give you encouragement every step of the way. Supporting you towards authenticity, confidence and well being.
To make sure I am working safely, ethically, and confidentially, I adhere closely to the BACP ethical framework within my counselling practice.
What issues can counselling help with?
Common areas I support include:
• Trauma: Creating a safe space to process past experiences and explore healing at your own pace.
• Bereavement: Offering compassionate support to navigate loss and grief.
• Self-Esteem & Confidence: Helping you understand and value yourself, building a stronger sense of self.
• Stress & Anxiety: Exploring coping strategies and ways to manage overwhelming emotions.
My location
I am based in Alfreton and see people face-to-face from throughout the Derbyshire and Nottinghamshire areas.
In addition to providing face-to-face therapy, I also offer online sessions for clients throughout the UK via Zoom.
Booking & payment
I offer 50-minute sessions online, by telephone, or face-to-face, designed to suit your needs. Payment is required upfront, and I kindly ask for at least 24 hours’ notice for cancellations.
Student Discounts: Available—please don’t hesitate to ask. I also offer a 25-minute telephone assessment, perfect if you’re unsure where to start. I’d be happy to answer any questions or help you book your first session—just get in touch!
Get in touch
Feel free to contact me if you have any questions about how counselling works, or to arrange an initial assessment appointment. This enables us to discuss the reasons you are thinking of coming to counselling, whether it could be helpful for you and whether I am the right therapist to help.
You can also call me on 07928780010 if you would prefer to leave a message or speak to me first. I am happy to discuss any queries or questions you may have prior to arranging an initial appointment.
All enquires are usually answered within 24 hours, and all contact is strictly confidential.
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